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Terms and Conditions

Acceptance of terms

By using you are fully accepting the terms, conditions and disclaimers contained in this notice your access to and use of is subject to agreement of these Terms and Conditions.


We reserve the right to change these terms and conditions at any time without prior notice, and your continued use of following any changes shall be deemed to be your agreement of any changes.

The service we provide is an Introducer Appointed Representative of Quint Group Limited, and is entered on the Financial Services Register under reference number 730379. Quint Group Limited is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register under reference number: 669450. We do not directly offer finance, and therefore, we will not provide any directly to you.  Upon the completion of the website’s loan application form, we will introduce you to lenders or finance providers who may be able to offer you credit.  By submitting an application you will be giving your consent for us to match your application with one of the lenders on our panel. We will only forward your application to a lender that has looked at your application and accepted it as one where they believe there is a good chance that they can provide a loan.

Examples of cost

Any examples of amounts available to borrow, the terms (repayment periods) or rates stated on the website are purely given as an example relating to the product. These examples are stated to provide you with an understanding of the products available and the costs involved. does not charge for our service. We cannot guarantee that other providers will not ask for a deposit, although we recommend that you never pay for an application to be processed. We are not a lender; we have no control over any of the decision making process in relation to your application. When you apply for a loan the lender will perform some checks on you to establish suitability for credit before any decision or offer is made; these checks may include carrying out a credit check on your current and previous history.

Third party websites

The Website includes links to carefully selected third party websites which are controlled and maintained by others. We do not endorse these websites and we are not responsible for the content or availability of any such websites.

Intellectual property rights

In using the Website you agree that you will access the content solely for your personal, non-business related use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the site owner.

All intellectual property rights, copyright or trademarks used in the Website and its content including without limitation the design, text, graphics and all software and source codes connected with the website are owned by


We cannot guarantee that the lender who accepts your loan application will agree to fund your application for finance. We will not be liable for any loss that you may incur by using this site unless we have not acted in accordance with these terms and conditions, been negligent or adhered to standards required by UK law.


You agree to indemnify and hold and our employees and agents innocent from and against all liabilities, legal costs, losses and other expenses in relation to any claims or actions brought against us arising out of any breach by you of these terms and conditions or other liabilities arising out of your use of this website.


If any of these terms and conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such term or condition shall be severed and the remaining terms and conditions shall remain in full force and effect and continue to be binding and enforceable.

Governing law

These terms and conditions shall be governed by and construed in accordance with the law of England and Wales. You hereby submit to the exclusive jurisdiction of the English courts.

Complaint procedure

At we make every effort to ensure that the service you receive from this website is excellent. If you would like to make a formal complaint, please send your complaint in writing to:

33 Treefield Walk
EX32 8PE

We will aim to answer your complaint as soon as possible but sometimes it could take a significant time to carry out our investigations and contact our service providers. We will issue our final response to your complaint within eight weeks from when your first complained to us.  If for any reason we are unable to conclude our investigation within this time or you are unhappy with our final response.  You will be able to refer your complaint to the Financial Ombudsman Service (FOS), this must take place within 6 months of our final response.

Any complaints regarding a lender that has or hasn’t provide a service should be directed at the lender. does not endorse, bias or promote any individual lenders and we have no influence on applications, or the resulting lenders offering credit.

The FOS will only deal with your complaint if you have contacted us first to be given the option to be able to put things right for you.  So please contact us so we can see if we can help you.

Financial Ombudsman Service (FOS)

If you want the Financial Ombudsman Service to consider your complaint, you must send your complaint to them within 6 months of the date of our final response. Their contact details are:

The Financial Ombudsman Service
Exchange Tower
E14 9SR

Telephone numbers:
0800 023 4 567 – calls to this number are now free on mobile phones and landlines
0300 123 9 123  – calls to this number cost no more than calls to 01 and 02 numbers

European Online Dispute Resolution Platform

In relation to your complaint you can also request a review from the European Online Dispute Resolution platform: